
“My wife says that if you don’t tip at Shake Shack, they make it more expensive per item, so we’re about to find out,” said B.D. Powell who posted the clip on Saturday after patronizing the Salt Lake City airport location.
The video shows Powell and his spouse using a digital kiosk at to purchase three $5.99 Classic Shakes – a vanilla, strawberry and cookies and cream with whipped cream, for 49 cents more.
When the duo is prompted to leave a tip, they select not to leave one, producing a message indicating: “Uh Oh! There has been a pricing update on one or more of your cart items. Please review these changes in your cart.”


